FAQs

Our bodies have to deal with stressors on a daily basis. These can leave the body struggling to stay in balance, leading to tiredness, anxiety, loss of productivity and creativity. Adaptogens are natural botanicals that can help the body to unwind so you can reset, rebalance and recalibrate.

All day, every day! We love Cucumber Mint to reset when the afternoon slump hits.

TRIP is sociable and can be enjoyed anytime, solo or mixed into cocktails (Gin TRIP anyone!?) Get creative + you do you.

Yes all of our products are third party lab tested to ensure the highest quality and purity. These lab results confirm the amount of adaptogens in our drinks. Any questions for us, always get in touch!

Our drinks contain no added sugar, on average there are 1-2g of sugar per can of TRIP.

Our full ingredients lists are also available on the product page and on our packaging.

The best value TRIP in the market! The exact savings may change based on seasonality or current offers, but you'll always get between 20-50% off through our Calm Club ✨

You can log into your subscription account here.

If you’re not receiving the login code, it may be that you need to make an account here first. Just make sure you’re using the same email as your original order! If you have any trouble with this, let our team know and we’ll take a look.

Absolutely! Though changes must be made at least 24 hours in advance, to ensure we are able to apply these before your order is prepared. 

We’re not able to guarantee that changes will be applied if they are made after this time (though our team will help as much as they can!)

Please keep in mind that any changes or cancellations made on the day your subscription order processes will only apply to the next scheduled delivery, and not the order currently en route to you.

Every 2, 4, 6 or 8 weeks, depending on what you selected at checkout.

Your order will renew on the same weekday that your original order was placed, not the same calendar date. For example, if you ordered on a Friday, your recurring order will process on the Friday, 2 (or 4, 6 or 8) weeks later.

Not to worry—we’ll remind you! Please make sure you are signed up to our email marketing, as we’ll email you a heads up 3 days before your order is due.

If you’re not signed up for our emails, this might not reach your inbox!

We’re happy to help! Please reach out to us at hello@drink-trip.com with any questions or concerns. 

Our team is available 6am-6pm GMT, Monday to Friday. If your subscription order is scheduled on a weekend, please reach out to us with any changes by Friday lunchtime to ensure we’re able to help in time.

We’ll do our best to respond to any messages from the weekend on Monday—we appreciate your understanding 💛

All subscription orders are sent using express shipping, and we aim to deliver express orders within 1-2 business days of your order being fulfilled.

For standard shipping, we aim to deliver orders within 3-5 business days.

In the instance of seasonal or courier-related delays, we’re not able to guarantee precise delivery times, as these scenarios are sadly out of our control. We’ll still do our best to deliver your order as quickly and safely as we can!

Our UK orders are all shipped from our fulfilment centre in the UK.